We're excited to announce that we'll be joining the One Trust family! Together we'll help companies get certified, build trust, and win deals. Find out more about it here on the Helm or check out our official press release. Feel free to leave a comment or question regarding the big news.

Knowledge Base

As many of you have seen, we have moved our Knowledge Base that previously only existed in Zendesk, into the Helm. This section is only visible to Tugboat Logic customers and partners.

What you can find here:

  • Old product guides and articles that existed (and still exist) on Zendesk.
  • New guides and articles that will be posted regularly as our product changes and evolves.
  • A feedback and suggestion section to help guide our product's roadmap.

Feel free to comment on any of the guides if you have any comments, concerns or ideas about them. We will be updating many of them in the weeks to come to provide clearer screenshots and formatting.

As always, if you have questions or comments, please let us know here or reach out to us directly.